SoftSim
Axcess1
← Back to site
Government of Canada · Gouvernement du Canada

Axcess1AI-based Access to Information & Privacy software

A modern, bilingual, TBS-compliant ATIP platform. Replace the legacy Axcess1 editor and fragmented tooling with a single web application that ingests requests, redacts documents with AI assistance, orchestrates releases and third-party consultations, and files annual reports in the exact federal submission format.

38+
Features
15
Reports
154
Statutory clauses
EN / FR
Bilingual

Why Axcess1

AI-assisted, officer-controlled

AI proposes redactions with clause citations. The officer accepts, edits, or rejects every rect. No black-box decisions.

TBS-ready reporting

Part 1 through Part 7 of the ATI Annual Report + Privacy equivalents, in the exact federal submission format. With a validation pass that re-derives every total from the source tables before submission.

Bilingual end-to-end

Every screen, every letter, every report in English and French. Language-preference per requester, per template.

Pluggable infrastructure

Storage, OCR, AI, email, authentication — every boundary is an adapter configured in the admin. Runs on AWS, Azure, GC Cloud, or fully on-premise.

Legacy-compatible

Imports from the existing Axcess1 editor file layout (Scan / Markup / ReleasePDF folders), .rects / .erma / .axc formats, and the legacy Lookuptable catalog of 1,570+ values.

Auditable & compliant

Immutable audit log, retention policies, encryption at rest, signed PDF exports, OIC investigation-ready exports.

The six-step workflow

Intake → Retrieval → Redaction → Approval → Release → Report.

  1. 1

    Intake

    Manual, emailed, imported from a portal, or ingested from CSV/JSON. New request gets a fiscal-year-coded ID, assigned officer, and a due date derived from the request type's target days.

  2. 2

    Retrieval & upload

    Documents collected from program areas, OCR'd, classified, page-counted. Officer reviews each doc's release status.

  3. 3

    Redaction

    Page-accurate redaction editor with ATIA/Privacy clause picker. AI suggests rects; officer approves. Withhold pages, encrypt/restore, per-clause styling.

  4. 4

    Approval

    Approver previews the release package, signs off electronically, and the request moves to Release status.

  5. 5

    Release

    PDF groups bundled with a cover letter, emailed to the requester (or third-party consultee for s.27). Release date stamped, status auto-advances to Complete.

  6. 6

    Report & respond

    Every action feeds TBS annual reporting + the dashboard. OIC complaints, Federal Court references, and corrections tracked against the original request.

Product tour

Every screen below ships in the application today. Data shown reflects live demo content.

Dashboard
01

Dashboard

One view of every metric that matters — active requests, overdue count, due this week, closed this month, average days to close, and top statutory exemptions.

Requests queue
02

Requests queue

Every ATI, Privacy and Correction request in one filterable list. Officer, due dates, pages used / left, status — all inline.

TBS ATI Validation
03

TBS ATI Validation

Cross-checks every published total against the underlying Request tables before TBS submission — mismatches flagged in red, not caught after filing.

Request detail
04

Request detail

Status timeline, requester, officer, pages, documents, correspondence, releases, consults, complaints, courts, notes — every artifact on one page.

Documents workspace
05

Documents workspace

Upload, OCR, scan, mark up, redact, and release — per-document status, page counts, classification, and release-ready flags.

Redaction editor
06

Redaction editor

Pixel-accurate markup with the full ATIA and Privacy Act clause picker. Select, highlight, withhold-page, encrypt/restore, undo/redo, multi-doc navigation.

AI-assisted redaction
07

AI-assisted redaction

Analyze documents with configurable AI providers — get clause-tagged suggestions for s.19 personal info, s.21 advice, s.23 privilege, and more. Officer approves every rect.

Export PDF
08

Export PDF

Watermark, clause IDs, Bates numbers, page-number location, rectangle style — all configurable per release.

Release workflow
09

Release workflow

Audience-aware (requester vs. consultee), picks PDF groups + cover letter + attachments, sends email, records release date, bumps Review → Release — one auditable transaction.

Correspondence
10

Correspondence

Acknowledgement, extension, fee, transfer, final letters — template-driven, bilingual, auto-merged with request data, delivered via the configured email provider.

Third-party consultations
11

Third-party consultations

Section 27 callouts with agency, contact, sent-out / due-back / return dates and page ranges — tracked end-to-end.

Events timeline
12

Events timeline

Every status change, consultation, correspondence, and officer action recorded on an immutable audit trail.

Fees & cost management
13

Fees & cost management

Fee calculation, waiver tracking, invoices, and per-request cost roll-ups feeding TBS Part 1.5 reports.

Planned events
14

Planned events

Forward-looking calendar: extensions, consultations, approvals, fee deadlines — flagged before they miss.

Complaints
15

Complaints

OIC and OPC complaints tracked against requests — intake date, investigator, disposition, findings.

Courts
16

Courts

Federal Court references and judicial reviews linked to the originating request and release decision.

Corrections
17

Corrections

Privacy Act section 12 correction notations tracked against original requests.

Notes
18

Notes

Officer-only working notes, timestamped, never released.

Attachments
19

Attachments

Supporting files attached to any request — cover letters, waivers, transfer notices, exhibits.

Activity report
20

Activity report

Per-request audit digest: who did what, when — exportable to PDF for file-keeping.

Full-text search
21

Full-text search

Cross-cutting search across requests, documents, and correspondence — locale-aware, case-insensitive, ranks by relevance.

Reports hub
22

Reports hub

TBS ATI, TBS Privacy, Workload, By Status, Organization, Outstanding, Activity, Performance, Docs by Officer, Pages by Type, Cash/Cost, Complaints, Compliance.

TBS Annual Report — ATI
23

TBS Annual Report — ATI

Part 1 through Part 7 tables generated from live data in the exact SSRS layout accepted by TBS.

TBS Privacy
24

TBS Privacy

Privacy Act annual report in the same federal-submission format, bilingual, signed off by the ATIP coordinator.

Contacts directory
25

Contacts directory

Requesters, media, agencies, consultees, and courts in one searchable book — with language preference and correspondence history.

Workload
26

Workload

Per-officer open request counts, overdue breakdown, and throughput trend lines.

Performance
27

Performance

Time-to-close distribution, completion rates by officer and by request type, seasonal throughput curves.

Organization view
28

Organization view

Institution-wide rollups for deputy-minister briefings: volumes, aging, released pages, top exemptions.

Pages by type
29

Pages by type

Released / withheld / excluded / transferred page counts segmented by request type — feeds TBS Part 2 exactly.

Cash management
30

Cash management

Fees collected, waived, refunded — per-quarter roll-ups and outstanding fee tracking.

Admin console
31

Admin console

Every operational knob in one place: users, roles, organizations, request types, lookup tables, event setup, templates, retention, scheduler.

Integrations
32

Integrations

Provider-agnostic external intake — CSV, JSON, email, SFTP, future API — with field mapping, status mapping, preview, sync history.

Email (send & receive)
33

Email (send & receive)

Outbound SES / SMTP plus inbound IMAP: subject-matched ingestion turns reply emails into RequestAttachment + CORRESP events automatically.

AI adapter
34

AI adapter

Swap AI providers without code changes — OpenAI, Anthropic, Azure OpenAI, Ollama, or the built-in Disabled stub for air-gapped installs.

OCR adapter
35

OCR adapter

Tesseract, AWS Textract, Azure Form Recognizer, or Google Document AI — configured through the admin, not code.

Storage adapter
36

Storage adapter

Local disk, S3, Azure Blob, OneDrive, SharePoint, GCdocs — the document store is a runtime choice.

Users & roles
37

Users & roles

Fine-grained RBAC: officer, approver, admin, auditor. SSO via Azure AD / Entra ID, OIDC, or credentials fallback.

Audit log
38

Audit log

Every write in the system — who, what, when, before/after. Retention-controlled, read-only, exportable for OIC investigations.

Compliance & security

ATIA & Privacy Act

Full clause catalog (ss.13–26 ATIA, ss.18–28 PA, exclusions s.68–69.1), language-neutral severance, mandatory vs. discretionary flagging.

Protected B ready

Hardened auth, RBAC, encrypted storage, audit trails, CSP / HSTS / Permissions-Policy headers. Runs in GC Cloud, Azure Canada, AWS Canada (Central).

Accessibility

WCAG 2.1 AA: keyboard-only operation, screen-reader landmarks, skip-link, focus-visible rings, tabular numerals for KPIs.

OIC-ready

Immutable audit log, activity reports exportable to PDF, complaint intake, disposition tracking, Federal Court references linked to the originating request.

Bilingual

Every UI string, every letter template, every report in EN and FR. Language-preference per requester / per template. Official Languages Act by design.

Retention

Per-entity retention policies wired to OPC / TBS directives. Automatic disposition on policy expiry, with audit notice.

See Axcess1 in your institution

Request a live demo or pilot deployment. We'll run through your existing ATIP volumes and show the TBS report round-trip end-to-end.

SoftSim Technologies Inc · axcess1.ca · info@softsim.ca · Montréal, Québec, Canada